Shipping & Returns

Shipping & Processing Times

Domestic:

We want your order to arrive as quickly as possible! Please allow 1–2 business days (24–48 hours) for your order to be processed and shipped from our warehouse.

Once your order has shipped, estimated delivery times are as follows:

  • UPS 2nd Day Air: 2 business days

  • USPS Priority Mail: 4–6 business days

  • UPS Ground: 4–6 business days

Please Note: Shipping estimates begin once your order leaves our warehouse, not when your order is placed. Processing times are separate from carrier transit times.

Business days exclude weekends and holidays. Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.

If you need your order by a specific date, we recommend selecting UPS 2nd Day Air and allowing an additional 1–2 business days for processing.

International:

We are happy to offer international shipping! Please allow 1–2 business days (24–48 hours) for your order to be processed and shipped from our warehouse.

We offer the following international shipping options, depending on your destination:

  • FedEx Ground

  • FedEx International Priority (fastest option)

  • UPS Standard

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, and additional fees imposed by the destination country.

All customs duties, taxes, and import fees are the responsibility of the customer and are not included in the product prices or shipping charges unless explicitly stated at checkout.

Please note that:

  • Customs fees vary by country and are determined by local customs authorities.

  • Customs clearance may result in additional delivery delays.

  • We are not responsible for delays caused by customs processing.

  • Customers are responsible for any applicable duties and taxes required for delivery.

Important: Shipping estimates begin once your order leaves our warehouse. Business days exclude weekends and holidays. International delivery times are estimates and may vary depending on the destination, carrier, and customs clearance process.

Lost or Stolen Packages
We are not responsible for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your tracking shows delivered but you have not received your order, please contact the shipping carrier directly to file a claim. We're happy to assist where we can, but the carrier is ultimately responsible once a package is confirmed delivered.

Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping fees are non-refundable.

Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an undeliverable address, additional shipping charges will apply to reship the order.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you have issues with your order or need assistance, please contact us at hello@cherumbelle.com.

Holiday Shipping 2026

Whether it’s a little piece of Capri for someone you love or a gift to yourself, we want it to arrive in time to be unwrapped. Please use the dates below as your guide for delivery before the holidays.

Order by these dates for delivery by December 24/25:

Within the U.S.

  • UPS 2nd Day Air (Continental U.S.): order by Friday, December 18
  • USPS Priority Mail (Lower 48 states): order by Wednesday, December 16
  • USPS Priority Mail (Alaska, Hawaii, Puerto Rico & U.S. territories): order by Wednesday, December 16
  • UPS Ground (Continental U.S.): order by Wednesday, December 9 (recommended)

Military (APO/FPO/DPO)

  • USPS Priority Mail: order by Monday, December 7

International

  • FedEx International Priority to Canada: order by Monday, December 21
  • FedEx International Priority to Mexico: order by Friday, December 18
  • FedEx International Priority to Puerto Rico: order by Monday, December 21

Shipping to another country? Please reach out to us before placing your order and we’ll help you find the best option for holiday delivery.

A few gentle reminders:

  • Processing takes 1–2 business days, and carrier transit time begins once your order leaves our warehouse.
  • Carriers experience heavy volume during the holiday season, and UPS has advised that some Ground packages may need extra transit time between mid November and early January. If your gift is time sensitive, we recommend choosing UPS 2nd Day Air.
  • There is no UPS Ground pickup on December 24.
  • These dates are based on carrier holiday guidelines and are not guaranteed. We can’t be responsible for delays caused by carriers, weather or customs, but we’ll always do everything we can to get your order out the door quickly.
  • Business days exclude weekends and holidays.